|Privacy and Security|
At coolframes.com we are committed to protecting your privacy. We use the information we collect about you only to process orders and provide a more personalized shopping experience.
How does coolframes.com protect customer information?
When you place orders or access your account information, we transfer you to a private secure server. The secure server software uses SSL technology to encrypt all information before it is transmitted over the internet. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use all of the features in our store, including placing items in your shopping cart and purchasing them.
Will coolframes.com disclose the information it collects to outside parties?
Coolframes.com will never sell, trade, or rent your personal information to others. Occasionally we may send you an email regarding a special promotion that we are running, but you may opt out. Coolframes.com may release account information when we believe, in good faith, that such release is reasonably necessary to (I) comply with law, (II) enforce or apply the terms of any of our user agreements or (III) protect the rights, property or safety of coolframes.com, our users, others.
What personal information is collected?
Your name, address, email, phone number, date of birth, and billing information (also insurance information, if needed) are collected on coolframes.com in order to process your order and ship it correctly. We also use this information to contact you if there is a problem with your order or to notify you of special promotions. You always have the ability to opt-out of any promotional communcation.
What navigational information is collected and how is it used?
Coolframes.com collects the user's Internet Protocol Address (IP) which is a number that is automatically assigned to your PC everytime you browse the Internet. This information is used to ensure authenticity of communications and overall security of the site.
What if I have more questions?
If you have any questions about this privacy statement, the practices of this site, or any technical issues, you can contact [email protected].
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