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[email protected] (Order Tracking, Price Match Requests, Returns, Refunds, etc.)

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For your convenience, you may use the form below to email us as well:


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9 AM - 6 PM ET

10 AM - 6 PM ET


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CoolFrames Eyewear Boutique
2907 Ocean Ave
Brooklyn, NY 11235
United States of America

All returns must be preapproved and shipped to our warehouse. Please review the Return Policy.

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CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic.

Your order can be shipped worldwide, directly from our New York boutique.